Plamen Nikolaev
About Plamen Nikolaev
Plamen Nikolaev is an L2 Customer Technical Support Engineer III at Axway, specializing in Linux/UNIX administration and database management. He holds a Bachelor's degree in Cyber Security and has a strong background in networking, security, and Managed File Transfer protocols.
Work at Axway
Plamen Nikolaev has been employed at Axway since 2018, progressing through various roles. He currently serves as an L2 Customer Technical Support Engineer III, a position he has held since 2021. His responsibilities include providing technical support and expertise in managed file transfer and application layer file transfer protocols. Prior to his current role, he worked as an L2 Customer Technical Support Engineer II from 2019 to 2021 and as an L2 Customer Technical Support Engineer I from 2018 to 2019. His tenure at Axway has allowed him to develop a deep understanding of customer needs and technical solutions.
Education and Expertise
Plamen Nikolaev studied at the University of Telecommunications and Post, where he is pursuing a Bachelor's degree in Cyber Security, expected to complete in 2024. He also attended Asen Zltarov language school from 2010 to 2015, focusing on English and German, and achieved a high school degree. His expertise includes Linux/UNIX administration across various distributions, database management with systems like MySQL, Microsoft SQL Server, and Oracle, and a basic understanding of Windows server administration.
Background
Plamen Nikolaev has a diverse professional background, having worked in different roles across multiple companies. He began his career as an Assembly Technician at Hive Solutions in 2017 for four months. In 2018, he worked as a System Administrator at Queste for another four months. His international exposure and varied experiences have contributed to his technical skills and understanding of customer support.
Achievements
Plamen Nikolaev has developed strong analytical skills and incisive thinking abilities throughout his career. He specializes in Managed File Transfer, with a focus on various application layer file transfer protocols, including FTP(S), SSH, HTTP(S), and AS2. His knowledge extends to networking and security, particularly in encryption and best practices for applications and servers. He also engages in cyber security and IT concepts as a personal interest.