Steve Shorthouse
About Steve Shorthouse
Steve Shorthouse serves as the Vice President of Northern Europe Services at Axway, where he has worked since 2020. He has extensive experience in service leadership and transformational change, having held various roles at Lloyds TSB Bank and Systar.
Current Role at Axway
Steve Shorthouse serves as the Vice President of Northern Europe Services at Axway since 2020. In this role, he is responsible for overseeing service operations across Northern Europe, focusing on enhancing customer experience. His leadership is instrumental in driving strategic initiatives that align with Axway's goals in the region.
Previous Experience at Axway
Prior to his current position, Steve Shorthouse held multiple roles at Axway. He was the Director of UK, Ireland & Nordics Services from 2015 to 2018, and then served as Senior Director of Services & Pre-sales for the same regions from 2018 to 2020. His tenure at Axway has been marked by a focus on service delivery and customer satisfaction.
Career at Lloyds TSB Bank plc
Steve Shorthouse worked at Lloyds TSB Bank plc in various capacities. He served as Payments CIO from 2004 to 2006, and held the position of Senior Manager – Project Initiation & Feasibility from 2001 to 2004. Additionally, he was the Head of Business Service Lines - Wholesale & International Banking from 2007 to 2008, and worked as a Programme Manager in 2009.
Expertise in Transformational Change
Steve Shorthouse specializes in transformational change and major program delivery for mission-critical business functions. His expertise extends to leading services organizations to improve customer experience across multiple regions, including the UK, DACH, Benelux, and Nordics. He has a keen interest in innovation and digitization, particularly in the context of open banking.
Experience at Systar
Before joining Axway, Steve Shorthouse was the UK and Asia Programme Director at Systar from 2010 to 2014. In this role, he managed various programs and initiatives, contributing to the company's strategic objectives in both regions.