Valentina Vasileva
About Valentina Vasileva
Valentina Vasileva is a Customer Tech Support Engineer II at Axway, where she has worked since 2021. She has a background in technical support and education, holding a Master of Engineering and a Bachelor of Engineering in Information Technology and Computer/Information Technology Administration.
Current Role at Axway
Valentina Vasileva currently holds the position of Customer Tech Support Engineer II at Axway. She has been in this role since 2021, contributing to the company's customer support operations for three years. Her responsibilities include providing technical assistance and resolving customer issues, ensuring a high level of service and support.
Previous Experience at Axway
Valentina Vasileva has a history of working at Axway in various capacities. She served as a Technical Support Dispatcher from 2018 to 2019 for one year. Following this role, she worked as a Customer Tech Support Engineer I from 2019 to 2021 for two years in Sofia, Bulgaria. This progression highlights her growing expertise in technical support within the organization.
Teaching Experience
Before her tenure at Axway, Valentina Vasileva worked as an English Teacher at Best Teacher, Inc. for three months in 2017. This home-based position involved teaching English, showcasing her ability to communicate effectively and educate others.
Education and Qualifications
Valentina Vasileva studied at the University of Telecommunications and Posts, where she earned a Master of Engineering (MEng) in Information Technology from 2019 to 2021. Prior to that, she completed a Bachelor of Engineering (BE) in Computer/Information Technology Administration and Management from 2016 to 2019. Her educational background provides a strong foundation for her technical roles.