João Gonzalez
About João Gonzalez
João Gonzalez is a Principal Solutions Architect and Customer Success Manager at Azul, where he has worked since 2021. He has extensive experience in software architecture and engineering, having held various leadership roles at companies such as Craft Solutions, Sigma Commerce, and IBM.
Work at Azul
João Gonzalez has been serving as the Principal Solutions Architect and Customer Success Manager (CSM) at Azul since 2021. In this role, he focuses on delivering solutions and ensuring customer satisfaction across the EMEA region. His responsibilities include designing architecture solutions that meet client needs and collaborating with teams to implement these solutions effectively. His tenure at Azul has lasted for three years, during which he has contributed to the company's mission of providing high-performance software solutions.
Previous Experience
Prior to his current role at Azul, João Gonzalez held several significant positions in the technology sector. He co-founded Craft Solutions, where he served as CTO from 2014 to 2016. He also worked as a Senior Software Architect at Guidewire Software from 2019 to 2021. His earlier experience includes roles at Aurea Software, where he was the Java Chief Software Architect and later the Product Chief Architect. Additionally, he worked at IBM for seven years in various roles, including Solutions Architect and Integration Consultant, and held positions at Itau-Unibanco and TAM.
Education and Expertise
João Gonzalez has a solid educational background in physics. He studied at PUC-SP, where he earned a Bachelor’s degree in Physics from 2000 to 2005. He furthered his studies at Universidade Bandeirante de São Paulo, achieving a Licenciatura in Physics from 2007 to 2008. His expertise spans software architecture, integration, and customer success management, with a focus on mentoring and training organizations in implementing new software processes.
Consulting and Mentoring
In addition to his role at Azul, João Gonzalez continues to work as a consultant with IBM and its partners. He specializes in training and mentoring companies to adopt new software perspectives and processes. His advisory work includes engagements with major IBM partner accounts such as Accenture, Deloitte, and Tata Consulting Services. Through this consulting work, he aims to enhance the operational capabilities of organizations in the technology sector.
Publications and Contributions
João Gonzalez has authored two books during his career, contributing to the fields of software architecture and technology. His publications occurred while he was employed at IBM and Aurea Software. Additionally, he has led a technology team focused on innovation and technology services at IBM, showcasing his commitment to advancing industry practices and knowledge.