Andy Deitz
About Andy Deitz
Andy Deitz is a Senior Service Desk Analyst at AZZ Incorporated, with a diverse background in IT and military service. He has held various roles in technology and aviation, and is currently pursuing a bachelor's degree in business management.
Work at AZZ
Andy Deitz has been employed at AZZ Incorporated as a Senior Service Desk Analyst since 2018. In this role, he is responsible for providing technical support and assistance to users, ensuring efficient operation of IT services. His position involves troubleshooting issues, managing service requests, and collaborating with team members to enhance service delivery. His experience in various IT roles contributes to his effectiveness in this position.
Education and Expertise
Andy Deitz holds an Associate’s degree in Network and Systems Administration from ITT Technical Institute, which he completed from 2013 to 2015. He also studied Aeronautics/Aviation/Aerospace Science and Technology at Yavapai College, earning an Associate of Applied Science in Professional Pilot in 2013. Currently, he is pursuing a bachelor's degree in Business Management at the University of Texas at Permian Basin, which he expects to complete in 2023.
Background
Andy Deitz has a diverse professional background that includes military service and various IT roles. He served in the US Army from 2005 to 2012, where he held positions such as CH-47F Chinook Mechanic, MLRS Crewmember, and IT Help Desk Clerk. His military experience provided him with technical skills and teamwork capabilities. Following his military service, he transitioned into civilian roles in IT, including positions at NCR Corporation and DynCorp International.
Previous Employment Experience
Prior to his current role at AZZ Incorporated, Andy Deitz worked in several positions that enhanced his IT skills. He served as a System Administrator at The Delta Companies from 2017 to 2018, and as an IT Helpdesk Analyst at DynCorp International from 2016 to 2017. He also gained experience as a Hospitality Technician II at NCR Corporation and as an Aircraft Fueler at Allied Aviation Services. His varied roles have contributed to his expertise in IT support and system administration.
Skills and Attributes
Andy Deitz possesses a range of skills that are essential for his roles in IT. He is known for his ability to work independently as well as collaboratively within a team. His problem-solving capabilities and self-driven work ethic enable him to address technical challenges effectively. Additionally, he has experience as a Junior Server Technician and Junior Network Administrator, which further enhances his technical proficiency in IT environments.