Crystal Monroe
About Crystal Monroe
Crystal Monroe is a Resource Management Specialist with extensive experience in travel consulting and technical support. She has held various positions in the travel industry and currently works at AZZ Incorporated, where she specializes in reconciliation and travel support.
Current Role at AZZ
Crystal Monroe has been employed at AZZ Incorporated since 2017. In her current position, she serves as a Resource Management Specialist, Timekeeper, Reconciliation, Travel Support Specialist, and ARC Specialist. Her responsibilities include performing account reconciliations, preparing statistical reports, and providing travel support. She plays a critical role in ensuring accurate financial reporting and compliance with company policies.
Previous Experience in Travel Consulting
Crystal Monroe has extensive experience in the travel consulting industry. She worked as a Senior Travel Consultant at San Diego Travel Group from 2011 to 2012 and at Travel Leaders Corporate, LLC from 2014 to 2015. During her tenure, she provided travel solutions and support to clients, leveraging her expertise to enhance customer satisfaction and streamline travel processes.
Background in Technical Support and Training
Prior to her current role, Crystal Monroe held various positions that involved technical support and training. She served as an Onsite Trainer at Worldspan from 1996 to 1997 and as a Technical Analyst for Business Travel at Orbitz Worldwide from 2012 to 2013. These roles involved providing training and support for travel management systems, enhancing user experience and operational efficiency.
Education and Qualifications
Crystal Monroe studied at Baker College of Clinton Township and completed her secondary education at Cooley High School in Detroit, MI. Her educational background has provided her with a foundation in business practices and management, which she applies in her professional roles.
Experience in Reconciliation and Financial Reporting
In her various roles, Crystal Monroe has developed expertise in account reconciliation and financial reporting. She performs weekly account reconciliations of air, car, and hotel expenses against credit card payables. Additionally, she audits and complies general ledger balances with weekly receipts, ensuring accuracy in financial documentation and reporting.