Arkadiusz Zarucki
About Arkadiusz Zarucki
Arkadiusz Zarucki is a Senior IT Support Engineer currently employed at Backbase in Kraków, Poland, where he has worked since 2022. He has a diverse background in IT support roles, having previously worked at various companies including KION Group, Hemmersbach, and Revolut.
Current Role as Senior IT Support Engineer
Arkadiusz Zarucki currently serves as a Senior IT Support Engineer at Backbase, a position he has held since 2022. His role involves providing advanced technical support and troubleshooting for IT-related issues. He is based in Kraków, Woj. Małopolskie, Poland. In this capacity, he leverages his extensive experience in IT support to enhance the operational efficiency of the organization.
Previous Experience at Backbase
Before his current role, Arkadiusz worked at Backbase as an IT Support Engineer from 2021 to 2022. During this 11-month tenure, he was responsible for addressing technical issues and supporting the IT infrastructure of the company. His contributions during this period laid the groundwork for his advancement to a senior position.
Professional Background in IT Support
Arkadiusz has a diverse background in IT support, having worked in various roles across multiple companies. He was employed at KION Group as Onsite IT Support from 2020 to 2021, where he provided direct support to users. Prior to that, he worked at Hemmersbach as an L2 End User Support Engineer from 2019 to 2020, and at Revolut as a KYC Support Specialist in 2019. His experience spans several years and includes both customer and technical support roles.
Experience in Content Specialization
Arkadiusz also has experience outside of IT support. He worked at Prisjakt as a Specjalista ds. treści from 2013 to 2018, where he focused on content-related tasks for five years. This role provided him with skills in content management and communication, complementing his technical expertise.
Early Career in Customer Support
Arkadiusz began his career in customer support roles, including a position at Revolut as a Customer Support Specialist from 2018 to 2019. This experience helped him develop strong communication skills and an understanding of customer needs, which have been beneficial in his subsequent IT support roles.