Bianca Bontic
About Bianca Bontic
Bianca Bontic is a Customer Success Operations Manager at Backbase, where she has worked since 2018. She has a background in recruitment and employer branding, as well as experience in various roles within AIESEC.
Work at Backbase
Bianca Bontic has been employed at Backbase since 2017. Initially, she served as a People Operations Officer for seven years in Amsterdam, Noord-Holland, Netherlands. In 2018, she transitioned to the role of Customer Success Operations Manager, where she has worked for six years. Her responsibilities include overseeing customer success initiatives and ensuring operational efficiency within the organization.
Previous Experience
Before joining Backbase, Bianca worked at Coca-Cola Hellenic Bottling Company for three months in 2017, focusing on recruitment and employer branding in Bucharest, Bucuresti, Romania. Additionally, she held various positions at AIESEC from 2014 to 2016, including Trainer, Team Leader for Performance Management, Vice President of Talent Management, and Experience Manager. These roles contributed to her expertise in talent management and organizational development.
Education and Expertise
Bianca Bontic holds a Master of Science degree from Vrije Universiteit Amsterdam (VU Amsterdam), which she completed in 2018. Prior to that, she earned a Bachelor's degree from the University of Bucharest, studying from 2014 to 2017. Her educational background, combined with her professional experience, has equipped her with skills in customer success operations and talent management.
Background
Bianca Bontic's career began with her involvement in AIESEC, where she took on various leadership roles from 2014 to 2016. She developed her skills in training, performance management, and talent acquisition during this time. Her early experiences laid the foundation for her later roles in customer success and people operations at Backbase.