Bikram Kumar Parida
About Bikram Kumar Parida
Bikram Kumar Parida serves as a Senior Project Manager in Customer Success at Backbase, focusing on the Engagement Banking Platform. He has extensive experience in project management across various sectors and has worked with notable companies such as Infosys and HighRadius.
Work at Backbase
Bikram Kumar Parida serves as a Senior Project Manager in Customer Success at Backbase, focusing on unlocking the Engagement Banking Platform. He has been with the company since 2023, working remotely. His role emphasizes customer engagement and success within the banking platform sector. He specializes in helping customers adopt new digital strategies through the implementation of Backbase products, ensuring that clients maximize the value of their investments.
Previous Experience in Project Management
Prior to his current position, Bikram Kumar Parida held several project management roles. He worked at Infosys as a Project Manager from 2018 to 2022 in Nottingham, England, where he managed various projects. Following that, he spent a year at HighRadius as a Project Manager in London, England. He also served as a Technical Project Lead at Kensium Solutions from 2017 to 2018 and as a Tech Architect/Scrum Master at Hire Indians Infotech Pvt Ltd from 2011 to 2017 in Noida, India.
Education and Expertise
Bikram Kumar Parida studied at The Wharton School, where he completed two significant programs. He achieved a certificate in Fintech: Foundations & Applications of Financial Technology from 2021 to 2022 and also studied the Economics of Blockchain & Digital Assets in 2022. His educational background supports his extensive experience in digital transformation projects, particularly in the APAC region, and enhances his ability to drive customer success.
Skills and Specializations
Bikram Kumar Parida possesses advanced skills in project management, including creating and maintaining project tasks and Work Breakdown Structures for efficient resource planning. He conducts capacity planning and generates burn-down charts and sprint velocity reports for agile projects. His expertise includes executing structured review and control mechanisms to track project progress and manage risks effectively. He plays a crucial role as a scrum master, facilitating agile project delivery through daily stand-ups and maintaining scrum boards.
Focus on Customer Success
Bikram Kumar Parida has a strong focus on customer success and engagement, particularly within the banking platform sector. He utilizes a solutions-based approach to enhance customer satisfaction across various industries, including Finance, HealthCare, E-commerce, Utility, and Telecom. His experience in executing change management tracking and reporting contributes to successful project outcomes, ensuring that clients achieve their desired results.