Claude Botes
About Claude Botes
Claude Botes is a Senior Product Manager at Backbase, specializing in Digital Engage. He has extensive experience in product management and business analysis, having worked in various roles across multiple countries since 2007.
Current Role at Backbase
Claude Botes serves as a Senior Product Manager for Digital Engage at Backbase, a position he has held since 2021. In this role, he is responsible for providing direction and coordination to Product Owners, Engineering Managers, Domain Architects, and Principal Designers. His work focuses on strengthening cross-department collaboration and processes within the organization. Botes has been instrumental in developing recruitment and capacity plans in collaboration with various teams, ensuring that Backbase meets its operational demands.
Previous Experience at Backbase
Claude Botes has held multiple positions at Backbase. He worked as a Senior Mobile Product Owner for Retail Banking from 2018 to 2019 and as a Product Manager for Digital Engage from 2019 to 2020. Additionally, he served as a Mobile Product Owner for Retail Banking from 2016 to 2018. During his tenure, he generated new revenue streams by overseeing customer escalations and collaborating with sales teams to close new deals. He also led six teams comprising over 75 people across two countries.
Experience at PCH International
Botes worked at PCH International in various roles, including Business Analyst from 2013 to 2014 and Product Manager from 2015 to 2016. His time in Shenzhen, Guangdong, China, contributed to his understanding of product management and business analysis in a global context. His experience in these roles helped him develop skills that he later applied at Backbase.
Education and Expertise
Claude Botes studied at CTI, where he achieved an International Advance Diploma in Computer Studies through NCC from 2006 to 2008. His education covered Java, .Net, SQL, Networking and Security, Project Management, and Business Management. This academic background has equipped him with the technical and managerial skills necessary for his roles in product management and software development.
Background in Software Development and Project Management
Before his roles in product management, Claude Botes gained experience as a Software Engineer at Khanyisa Real Systems from 2007 to 2011. He also served as a Scrum Master and Project Manager at the same company from 2012 to 2013. Additionally, he worked as a Business Analyst at Altech Swisttech in 2013. This diverse background in software development and project management has contributed to his comprehensive understanding of the product lifecycle.