Honeylette Garcia Abiad Rodrigues
About Honeylette Garcia Abiad Rodrigues
Honeylette Garcia Abiad Rodrigues is an IT Support Engineer with extensive experience in customer service and technical support roles across various companies in the Philippines and the Netherlands. She has a background in Information Technology and demonstrates strong analytical and interpersonal skills.
Current Position at Backbase
Honeylette Garcia Abiad Rodrigues currently serves as an IT Support Engineer at Backbase, a role she has held since 2022. In this position, she applies her technical skills to provide IT support and troubleshooting services. Her responsibilities include resolving technical issues and ensuring smooth IT operations within the organization.
Previous Experience at Backbase
Prior to her current role, Honeylette worked at Backbase as a Junior ICT Support Engineer from 2021 to 2022. During this time, she gained valuable experience in IT support, contributing to various projects and enhancing her technical expertise in a collaborative environment.
Education and Expertise
Honeylette holds an Associate's degree in Information Technology from Macrosoft College, where she studied from 2004 to 2006. She possesses expertise in using ServiceNow and Telegence for IT support and troubleshooting. Her strong analytical skills enable her to effectively analyze and resolve problems.
Diverse Work Background
Honeylette has a diverse work history, having held various positions in customer service and support roles. She worked as a Call Center Customer Service Representative at AMDATEX SERVICES CORP. from 2010 to 2012 in the Philippines and has held multiple roles in the Amsterdam area, including Customer Care Executive at FFM ONLINE and Technical Support Associate at Concentrix.
Skills and Attributes
Honeylette demonstrates strong interpersonal communication skills, which enhance her ability to collaborate with teams and interact with customers. She is adaptable and capable of working under pressure in fast-paced environments, making her a valuable asset in any team setting.