Luis Soares
About Luis Soares
Luis Soares is a System Support Engineer at Backbase in Amsterdam, Netherlands, where he has worked since 2018. He previously held positions at Fujitsu and Nokia, contributing to his experience in technical support and fault management.
Work at Backbase
Luis Soares has been employed at Backbase since 2018, where he serves as a System Support Engineer. His role involves providing technical support and troubleshooting for system-related issues. Based in Amsterdam, Noord-Holland, Netherlands, he has accumulated six years of experience in this position, contributing to the company's operational efficiency.
Previous Employment at Fujitsu
Before joining Backbase, Luis Soares worked at Fujitsu as a Product Support Engineer from 2014 to 2017. In this role, he was responsible for assisting customers with product-related inquiries and issues, ensuring effective solutions were provided. His three years at Fujitsu equipped him with valuable skills in customer support and technical problem-solving.
Experience at Nokia
Luis Soares began his career at Nokia, where he held the position of Fault Manager from 2012 to 2013. During his one-year tenure, he managed fault identification and resolution processes, contributing to the reliability of Nokia's products and services. This experience laid the foundation for his future roles in technical support.
Professional Background
Luis Soares has a solid background in system support and technical engineering. His career spans over a decade, with roles that have focused on product support and fault management. This diverse experience has allowed him to develop a comprehensive understanding of technical systems and customer service.