Matti Hicks
About Matti Hicks
Matti Hicks is a Senior UX Researcher at Backbase, where they lead strategic research initiatives in the Retail Banking and Wealth sectors. With a diverse background in user experience research across various industries, Hicks has held positions at notable organizations including Novartis, Credit Suisse, and EF Education First.
Work at Backbase
Matti Hicks serves as a Senior UX Researcher at Backbase, a position held since 2022. In this role, Hicks manages a mid-level UX researcher and leads strategic UX research initiatives focused on the Retail Banking and Wealth sectors. The work involves conducting user research to inform design decisions and improve user experiences within these specific financial domains.
Previous Experience in User Experience Research
Prior to joining Backbase, Matti Hicks accumulated extensive experience in user experience research across various organizations. Hicks worked at Credit Suisse as a Senior UX Researcher from 2020 to 2022 and as a UX Researcher from 2019 to 2020. Additionally, Hicks held positions at EF Education First as a UX Researcher and UX Designer from 2016 to 2019, and at Novartis as a Senior User Experience Researcher and User Experience Researcher from 2013 to 2016.
Educational Background
Matti Hicks studied at the University of Washington, where they earned a Bachelor of Science in Informatics with a focus on Human-Computer Interaction. Hicks also achieved a degree in Comparative History of Ideas with Honors from the same institution. This educational background provides a strong foundation for their work in user experience research.
Diverse Research Background
Matti Hicks possesses a diverse research background that spans multiple sectors, including education, travel, social technologies, health and medical, and engineering. This wide-ranging expertise contributes to a comprehensive understanding of user needs and behaviors, enhancing the effectiveness of their UX research initiatives.
Personal Website and Professional Insights
Matti Hicks operates a personal website, mattihicks.com, where they showcase their professional work and insights. The website serves as a platform for sharing knowledge and experiences related to user experience research and design, reflecting Hicks' commitment to the field.