Merle Van Riessen

Business Improvement Manager @ Backbase

About Merle Van Riessen

Merle Van Riessen is a Business Improvement Manager currently working at Backbase in Amsterdam. With a background in human resources and business management, Van Riessen has held various roles at notable organizations including ABN AMRO Bank and Delta Lloyd.

Current Role as Business Improvement Manager

Merle Van Riessen currently serves as a Business Improvement Manager at Backbase, a position held since 2019. In this role, she focuses on enhancing operational efficiency and driving business improvements within the organization. Her experience in this capacity spans over five years, during which she has contributed to various initiatives aimed at optimizing processes and improving overall performance.

Previous Experience at Backbase

Prior to her current role, Merle worked at Backbase as a Program Manager for People Experience in 2018. This position lasted for five months and was based in Amsterdam, Noord-Holland, Netherlands. During her time at Backbase, she was involved in projects that aimed to enhance employee engagement and improve the overall workplace experience.

Experience at ABN AMRO Bank N.V.

Merle Van Riessen has significant experience at ABN AMRO Bank N.V., where she held multiple roles. She worked as a Business Management Specialist in Human Resources from 2015 to 2017 for two years. Following this, she served as a Human Resources Digital Expert and Product Owner from 2017 to 2018 for one year. Her roles at ABN AMRO focused on human resources management and digital transformation within the organization.

Educational Background

Merle studied at Vrije Universiteit Amsterdam (VU Amsterdam), where she earned her Master's degree from 2013 to 2015. Prior to this, she completed her Bachelor's degree at HU University of Applied Sciences Utrecht (Hogeschool Utrecht) from 2002 to 2007. Additionally, she attended Utrecht University for one year in 2001-2002. Since 2020, she has been studying at the Interaction Design Foundation to further enhance her skills.

Internship and Early Career Experience

Merle's early career includes an internship at Pon in 2007, which lasted for eight months. She also worked as a trainee at Delta Lloyd from 2008 to 2009 for one year. These early experiences provided her with foundational skills and insights into the business and human resources sectors.

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