Neil Brown
About Neil Brown
Neil Brown is the Technical Director for Customer Success at Backbase in the UK, a position he has held since 2021. He has extensive experience in technical consultancy and management, having previously worked at companies such as Imtech ICT, Capgemini, and Logicalis UK.
Work at Backbase
Neil Brown has been serving as the Technical Director UK, Customer Success at Backbase since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring the successful implementation of Backbase's digital banking solutions. His responsibilities include overseeing technical teams and collaborating with clients to meet their needs effectively. With three years in this position, he has contributed to the company's growth in the UK market.
Previous Experience in Financial Services
Before joining Backbase, Neil Brown held significant roles in the financial services sector. He worked at Capgemini as a Senior Manager and UKI Architecture Community Leader from 2017 to 2021. His tenure at Capgemini involved leading architectural initiatives and managing teams focused on delivering solutions to financial clients. Prior to that, he was a Solution Architect at Logicalis UK from 2014 to 2017, where he developed technical solutions tailored to client requirements.
Technical Consulting Background
Neil Brown's career began in technical consulting, starting with his role at International Paper as a Midrange Systems specialist from 1998 to 2004. He later worked at MDS Global, where he served as a Technical Consultant from 2006 to 2008 and as an Architecture Manager from 2012 to 2013. His experience also includes a position as a Managed Services Consultant at Frontline Consultancy & Business Services from 2004 to 2006, and a Technical Consultant role at Imtech ICT from 2008 to 2012.
Education and Expertise
Neil Brown possesses extensive expertise in technical consulting and architecture within the IT and financial services sectors. His educational background supports his roles in managing complex projects and leading technical teams. His knowledge encompasses various aspects of IT infrastructure and solutions architecture, which he has applied throughout his career in multiple organizations.