Niña Iturralde
About Niña Iturralde
Niña Iturralde serves as an ICT Logistics Coordinator at Backbase in Amsterdam, Netherlands, where she has worked since 2022. She has a background in customer service and operations, with previous roles at FFM ONLINE, peepz GmbH, and Inditex, among others.
Work at Backbase
Niña Iturralde has been serving as an ICT Logistics Coordinator at Backbase since 2022. In this role, she is responsible for coordinating logistics related to information and communication technology. Her position is based in Amsterdam, North Holland, Netherlands, where she has gained valuable experience over the past two years.
Previous Employment Experience
Before joining Backbase, Niña Iturralde held various positions that contributed to her expertise in logistics and customer service. She worked at FFM ONLINE as a Customer Care Executive for nine months in 2020 and later as an Operations Executive for one year. Additionally, she served as a Conference Secretary at peepz GmbH for one year. Her earlier experience includes a role as a Sales Assistant at Inditex and as an Order Entry Management professional at Continental.
Education and Expertise
Niña Iturralde earned a Bachelor of Arts degree in Mass Communication from Adamson University, where she studied from 2008 to 2014. Her educational background supports her strong communication skills and understanding of customer service dynamics. She possesses a diverse skill set that includes customer service, customer satisfaction, Microsoft Office proficiency, training, and operation management.
Skills in ICT Logistics
Niña Iturralde has developed a strong background in order management, particularly within the business process outsourcing (BPO) industry. Her expertise includes negotiating and maintaining vendor relationships, which are essential for managing ICT assets and inventory. She is also proficient in using CRM, ticketing, and project management tools, which enhance her efficiency in coordinating ICT logistics.