Richard Holroyd

Solutions Engineer @ Backbase

About Richard Holroyd

Richard Holroyd is a Solutions Engineer currently working at BACKBASE in London, United Kingdom. He has extensive experience in the tech industry, having held various roles at companies such as Lumata, Usablenet, and Buongiorno, where he contributed to enhancing customer interactions and optimizing digital banking solutions.

Work at Backbase

Richard Holroyd has been employed at Backbase as a Solutions Engineer since 2017. In this role, he has contributed to enhancing omni-channel customer interactions for financial institutions using Backbase's customer experience platform. His work involves creating and managing secure customer experiences across various channels, utilizing Backbase's leading technologies. Additionally, he has played a key role in the development and optimization of Backbase's digital banking solution, Backbase DBP, which is specifically designed for banking and wealth management applications.

Previous Experience in Technology Leadership

Prior to his current position, Richard Holroyd held several roles in technology leadership. He worked at Lumata as Tech Team Lead for five months in 2011. He then joined Buongiorno, where he served in various capacities, including Head of UK Tech and Delivery and Tech Team Lead for the UK & International and Iberia & Latin America regions. His tenure at Buongiorno spanned from 2005 to 2012, during which he progressed from Developer to Development Lead.

Career at Usablenet

Richard Holroyd's career at Usablenet included two significant roles. He began as a Solutions Engineer from 2012 to 2014, where he focused on delivering solutions for clients. He then advanced to the position of Senior Solutions Engineer, serving from 2014 to 2017. His experience at Usablenet contributed to his expertise in creating effective digital solutions.

Education and Expertise

Richard Holroyd studied Computer Science at the University of Nottingham, where he earned a BSc from 2002 to 2005. Prior to that, he attended Hills Road Sixth Form College in Cambridge, achieving qualifications in Maths, Physics, Computing, and Further Maths from 1999 to 2001. His educational background has equipped him with a strong foundation in technology and problem-solving skills, which he applies in his current role.

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