Sridhar Lingampalli, Pmp®
About Sridhar Lingampalli, Pmp®
Sridhar Lingampalli is a Service Delivery Manager at Backbase, where he has worked since 2021. He has extensive experience in IT project management, having previously served as a Project Manager at Infosys for 14 years.
Work at Backbase
Sridhar Lingampalli has been serving as a Service Delivery Manager at Backbase since 2021. In this role, he is responsible for overseeing service delivery operations, ensuring that client expectations are met, and maintaining high levels of customer satisfaction. His position is based in Hyderabad, Telangana, India, where he applies his extensive experience in managing IT projects to enhance service quality and operational efficiency.
Education and Expertise
Sridhar Lingampalli earned a Bachelor of Engineering (BEng) in Civil Engineering from the Birla Institute of Technology & Sciences, Pilani, where he studied from 2003 to 2007. Prior to this, he completed his Tenth Standard at Kendriya Vidyalaya Waltair, Visakhapatnam, from 1995 to 2001. His educational background provides a solid foundation for his expertise in managing complex IT projects and delivering technical solutions.
Background
Before joining Backbase, Sridhar Lingampalli worked at Infosys for 14 years, from 2007 to 2021, where he held the position of Project Manager. His tenure at Infosys involved managing various IT projects, which contributed to his extensive knowledge in service desk operations, application migration, and cloud infrastructure services. His professional journey reflects a commitment to continuous improvement and operational excellence.
Achievements
Sridhar Lingampalli has demonstrated leadership in directing operations, maintenance, and support of complex systems within Cloud Infrastructure Services. His international exposure in managing IT projects across various domains has equipped him with a diverse skill set. He specializes in delivering technical solutions while maintaining a strong focus on customer satisfaction, which has been a key aspect of his career.