Talita Ramos
About Talita Ramos
Talita Ramos is a Scrum Master and Agile Coach currently working at Backbase in Amsterdam. She has a background in project management and agile methodologies, with previous roles at Ministério Público do Rio Grande do Sul and KOBE - Global Software House.
Work at Backbase
Talita Ramos currently serves as a Scrum Master and Agile Coach at Backbase in Amsterdam, North Holland, Netherlands. She has held this position since 2021. In her role, she has created the Team Challenges Matrix for the Agile Chapter, which aids in prioritizing support needs and preventing the escalation of team issues. Talita has successfully launched two new teams and managed the splitting of an existing team into two smaller units, defining their mission and vision, aligning deliverables with stakeholders, and constructing roadmaps. Additionally, she has promoted periodic alignment meetings among Design System teams, enhancing collaboration and increasing release frequency.
Previous Experience
Before joining Backbase, Talita Ramos worked as an Agile Coach at KOBE - Global Software House for 11 months in 2021. Prior to that, she was a Junior Project Manager at the Ministério Público do Rio Grande do Sul from 2014 to 2017, where she gained foundational experience in project management within the Brazilian public sector.
Education and Expertise
Talita Ramos earned her Bachelor's degree from Faculdade Cenecista de Osório - FACOS, completing her studies from 2012 to 2016. Her educational background has equipped her with the necessary skills to excel in agile methodologies and project management. She has trained Product Owners in agile methods, focusing on the use of EPICs, WIP boards, and Jira Advanced Roadmaps, which has improved coordination with Delivery Managers and stakeholders.
Achievements in Agile Practices
In her role at Backbase, Talita Ramos has implemented a 'zero support ticket' policy, encouraging daily backlog checks and Sprint plan adjustments, which has significantly reduced support ticket lead times. She has also conducted workshops on Scrum, Kanban, and other agile practices, enhancing team ceremonies and accelerating delivery speed. Furthermore, she has reviewed documentation and reference materials for Agile professionals through the Agile Guild, contributing to the company's agile knowledge base.
Onboarding and Team Development
Talita Ramos has played a crucial role in onboarding over 10 team members at Backbase, ensuring a welcoming environment and serving as a point of contact for their initial queries. Her efforts in team development include promoting alignment meetings and enhancing collaboration among teams, which have been instrumental in improving overall team dynamics and performance.