Vikas Gupta

Vikas Gupta

Technical Manager Customer Success Team @ Backbase

About Vikas Gupta

Vikas Gupta is a Technical Manager in the Customer Success Team at Backbase, with extensive experience in software and technical program management across various financial and technology sectors. He has held significant roles at companies such as Synechron, Bank of America, and Paymentus, and has expertise in low latency electronic trading systems and digital banking solutions.

Current Role at Backbase

Vikas Gupta serves as the Technical Manager for the Customer Success Team at Backbase. He has held this position since 2021, contributing to the company's efforts in enhancing customer experiences through technology solutions. His role involves overseeing technical implementations and ensuring that clients effectively utilize Backbase's digital banking platforms.

Previous Experience at Synechron

Prior to his current role, Vikas Gupta worked at Synechron as the Director of Software and Technical Program Manager from 2013 to 2019. During his six years in the Charlotte, North Carolina area, he focused on delivering technology solutions and managing software development projects, which helped drive the company's growth in the financial services sector.

Background in Financial Services

Vikas Gupta has extensive experience in the financial services industry. He served as Vice President of IT at Bank of America from 2010 to 2013, where he was involved in various technology initiatives. His background also includes roles at Bloomberg LP and Paymentus, where he contributed to the development of trading platforms and client solutions, respectively.

Educational Qualifications

Vikas Gupta holds a Bachelor of Technology in Computer Science and Engineering from Harcourt Butler Technical University. He furthered his education with a Post Graduate Certificate Program in Cloud Computing from Manipal Academy of Higher Education and a CloudU Certificate from Rackspace Cloud University. His foundational education includes studies in Maths and Science at Kendriya Vidyalaya.

Expertise in Technology and Trading Systems

Vikas Gupta possesses expertise in low latency electronic trading systems, which are essential for capital markets. His experience spans various technology-focused companies, where he has contributed to digital transformation efforts. He has led the implementation of Omnichannel Digital Banking solutions, enabling financial institutions to enhance their competitive edge against Neo banks.

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