Dan Tennant Ralphs
About Dan Tennant Ralphs
Dan Tennant Ralphs serves as the Strategic Account Manager at Ftrack, Backlight, where he has worked since 2022. With a robust background in sales, marketing, and audiovisual translation, he effectively manages international accounts from his base in Madrid, Spain.
Work at Backlight
Dan Tennant Ralphs has been employed at Backlight since 2022, serving as the Strategic Account Manager for ftrack. His role focuses on managing key accounts and ensuring customer success. He operates out of Madrid, Community of Madrid, Spain. His extensive experience in sales and marketing, coupled with his background in technology and media, supports his effectiveness in this position.
Previous Experience in Customer Success
Before joining Backlight, Dan worked as a Customer Success Manager at ftrack for six years, starting in 2018. In this role, he was responsible for maintaining client relationships and ensuring satisfaction with the company's services. His tenure in this position provided him with valuable insights into customer needs and expectations in the technology sector.
Background in Sales and Marketing
Dan has a diverse background in sales and marketing, having held various positions at Next Limit from 2014 to 2018. His roles included Marketing and Sales Assistant, Maxwell and RealFlow Sales and Marketing Specialist, Senior Business Developer, and Reseller Channel Manager. This progression illustrates his ability to adapt and grow within the industry, ultimately leading to his current strategic role.
Educational Qualifications
Dan holds a Bachelor of Arts (BA) in Spanish and Italian from Cardiff University, completed in 2009. He furthered his education with a Master's in Audiovisual Translation from Universidad de Cádiz, which he achieved between 2012 and 2014. Additionally, he studied Spanish Language at Universitat de València during an Erasmus program in 2008. His educational background supports his expertise in localization and translation within the media sector.
Language Proficiency
Dan is fluent in Spanish and possesses conversational skills in French and Italian. This multilingual ability enhances his effectiveness in managing international accounts and communicating with diverse clients. His language skills are particularly beneficial in his roles that involve audiovisual translation and localization.