Justin Luther
About Justin Luther
Justin Luther serves as a Senior Customer Success Manager at Backlight, bringing extensive experience in sales and account management from previous roles at companies such as HUNGRY and ftrack.
Current Role at Backlight
Justin Luther serves as the Senior Customer Success Manager at Backlight, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. His responsibilities include managing client relationships, addressing customer inquiries, and collaborating with various teams to optimize service delivery.
Previous Experience in Sales and Management
Prior to his current role, Justin held several positions in sales and management. He worked at HUNGRY as the Director of Corporate Sales for one year, where he was responsible for driving sales strategies. He also served as a Senior Strategic Account Manager and Regional Sales Manager at ftrack, contributing to account management and sales growth. His experience includes a role as Business Development Executive at Cater2.me and as Sales Team Lead at Foodee.
Educational Background in Marketing
Justin Luther studied at Franciscan University of Steubenville, where he earned a Bachelor of Science (BS) in Marketing. His studies spanned from 2009 to 2014, providing him with a solid foundation in marketing principles and practices. This educational background supports his career in sales and customer success.
Coaching Experience
In addition to his sales and management roles, Justin served as the Head Assistant Rugby Coach at Franciscan University for four months in 2014. This position involved coaching and mentoring student-athletes, contributing to their development both on and off the field.
Career Progression in the Food Industry
Justin's career includes significant experience in the food industry. He worked at Cater2.me in various capacities, including Inside Sales and Business Development Executive. He also held a position as Account Manager at Foundry, where he managed client accounts and developed business strategies in the food service sector.