Fidel Guzman, MBA
About Fidel Guzman, MBA
Fidel Guzman, MBA, serves as the Manager of Internal Training at Backstop Solutions Group in Chicago, a position he has held since 2022. With a strong background in financial technology and services, he has extensive experience in training and development, supported by his MBA focused on employee training.
Work at Backstop Solutions Group
Fidel Guzman has been serving as the Manager of Internal Training at Backstop Solutions Group since 2022. In this role, he focuses on developing and implementing training programs that enhance employee skills and knowledge. Prior to this position, he worked as an Education Specialist from 2016 to 2020 and as a Senior Training and Development Specialist from 2020 to 2022. His extensive experience at Backstop Solutions Group has contributed to his understanding of the company's training needs and objectives.
Education and Expertise
Fidel Guzman holds a Master of Business Administration (MBA) from Northeastern Illinois University, where he studied Business Administration, Management, and Operations from 2019 to 2022. He also earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the same institution, completing his studies from 2011 to 2016. His MBA studies focused on employee training and development, which aligns with his current role in internal training.
Background in Financial Technology and Services
Fidel Guzman has a strong background in the financial technology and services industry. This experience complements his role in internal training, allowing him to leverage industry-specific knowledge when developing training programs. His previous positions in various organizations have provided him with insights into the unique training needs within this sector.
Professional Experience Prior to Backstop Solutions Group
Before joining Backstop Solutions Group, Fidel Guzman worked at T-Mobile as a Lead Consultant from 2014 to 2020 and at AT&T as a Sales & Service Consultant from 2013 to 2014. He also gained experience as an Assistant Manager at Planet Fitness Headquarters from 2012 to 2013 and as a Personal Banking Officer at J.P. Morgan from 2008 to 2012. These roles contributed to his comprehensive skill set in project management and public speaking.
Skills in Project Management and Public Speaking
Fidel Guzman possesses a comprehensive skill set in project management, which aids in the development and implementation of effective training programs. Additionally, he has expertise in public speaking, enhancing his ability to deliver training sessions effectively. These skills are integral to his role as Manager of Internal Training at Backstop Solutions Group.