Ryan Uhl
About Ryan Uhl
Ryan Uhl is a Customer Success Accounting Analyst at Backstop Solutions Group, where he has worked since 2019. He previously served as an Associate Solutions Consultant at FinThrive and holds a Bachelor of Science in Computer Science from St. Thomas Aquinas College.
Work at Backstop Solutions Group
Ryan Uhl has been employed at Backstop Solutions Group as a Customer Success Accounting Analyst since 2019. In this role, he has focused on enhancing client satisfaction and optimizing accounting processes. He has successfully transitioned 12 out of 15 clients to Backstop Solutions' AWS cloud servers, demonstrating his expertise in cloud infrastructure. Uhl has also contributed to reducing support tickets from 80 to fewer than 20 by collaborating with a development team based in China to implement necessary hotfixes and upgrades.
Previous Experience at FinThrive
Before joining Backstop Solutions Group, Ryan Uhl worked at FinThrive as an Associate Solutions Consultant from 2016 to 2019. During his three years at FinThrive, he was based in Saddle River, NJ. His role involved providing solutions to clients and enhancing their operational efficiency. This experience laid the foundation for his current position, where he continues to focus on customer success.
Internship at pcAmerica
In 2015, Ryan Uhl completed a three-month internship at pcAmerica. This internship provided him with practical experience in the technology sector, contributing to his professional development and understanding of IT solutions. The skills acquired during this internship have supported his subsequent roles in customer success and IT analysis.
Education and Expertise
Ryan Uhl earned a Bachelor of Science (B.S.) degree in Computer Science from St. Thomas Aquinas College, where he studied from 2010 to 2015. His educational background in computer science has equipped him with the technical skills necessary for his roles in customer success and IT analysis. Uhl's academic training supports his ability to analyze and optimize IT infrastructures for clients.
IT Analysis and Client Optimization
In his capacity as a Customer Success Accounting Analyst, Ryan Uhl has performed IT analysis for four clients, providing recommendations to optimize their on-premise infrastructure for Backstop Accounting (Cogency). His analytical skills and understanding of client needs have been instrumental in improving client operations and ensuring successful transitions to cloud-based solutions.