Shawn Wong
About Shawn Wong
Shawn Wong is a Client Care Specialist at Backstop Solutions Group in Chicago, Illinois, where he has worked since 2021. He has a background in retail and production roles, along with a Bachelor of Fine Arts in Cinematography and Film/Video Production from DePaul University.
Work at Backstop Solutions Group
Shawn Wong has been employed at Backstop Solutions Group as a Client Care Specialist since 2021. In this role, he focuses on client support and engagement, ensuring that clients receive the necessary assistance and resources. His responsibilities include writing content that aligns with the company's marketing strategies and implementing SEO best practices to enhance website traffic. Additionally, he creates infographics and reports as part of his content creation duties, contributing to the overall effectiveness of the company's communication efforts.
Previous Employment Experience
Prior to his current role, Shawn Wong held various positions in different organizations. He worked at Urban Outfitters as a Retail Sales Specialist from 2015 to 2017, where he gained experience in customer service and retail operations. In 2015, he briefly served as a Production Assistant at Amazon Studios and later at TruTV in 2017. In 2019, he worked as a Script Analyst at Full Spectrum Features for four months. Additionally, he was employed as a Barista at Philz Coffee from 2019 to 2020, further diversifying his work experience.
Education and Expertise
Shawn Wong studied at DePaul University, where he earned a Bachelor of Fine Arts (BFA) degree in Cinematography and Film/Video Production. His education provided him with a solid foundation in visual storytelling and production techniques, which he has applied in various roles throughout his career. His expertise in content creation and marketing strategies is evident in his current position at Backstop Solutions Group.
Background in Film and Production
Shawn Wong has a background in film and production, having worked in various capacities within the industry. His experience as a Production Assistant at both Amazon Studios and TruTV allowed him to gain insights into the production process. Furthermore, his role as a Script Analyst at Full Spectrum Features involved evaluating scripts, which enhanced his analytical skills in storytelling and narrative structure.