Sonya Everett
About Sonya Everett
Sonya Everett is a Client Care Specialist at Backstop Solutions Group, where she has worked since 2022. She has previous experience in management roles at Philz Coffee and Starbucks, as well as a data entry position at Allied Benefit Systems.
Work at Backstop Solutions Group
Sonya Everett has been employed as a Client Care Specialist at Backstop Solutions Group since 2022. In this role, she is responsible for providing support and assistance to clients, ensuring their needs are met effectively. Her position involves direct interaction with clients to address inquiries and resolve issues related to the company's services.
Previous Experience in Customer Service
Before joining Backstop Solutions Group, Sonya Everett worked in various customer service roles. She served as a Manager at Philz Coffee from 2019 to 2021 in Chicago, Illinois, where she oversaw daily operations and managed staff. Additionally, she held the position of Assistant Manager at Starbucks from 2018 to 2019, also in Chicago, where she contributed to customer satisfaction and team management.
Experience in Data Entry
Sonya Everett worked as a Data Entry Specialist at Allied Benefit Systems for a period of four months in 2021 to 2022. In this role, she was responsible for accurately entering and managing data, which is essential for maintaining the integrity of information within the organization.
Educational Background
Sonya Everett completed her education at Josephinum Academy of the Sacred Heart, where she attended from 2011 to 2015. She achieved a high school diploma, which provided her with foundational skills and knowledge for her subsequent career.