Amanda Zanin
About Amanda Zanin
Amanda Zanin is a recruitment specialist with extensive experience in hiring technical professionals and optimizing recruitment processes. She has held various supervisory roles in operations and call centers and currently works at BairesDev since 2021.
Current Role at BairesDev
Amanda Zanin has been serving as an Especialista em Recrutamento at BairesDev since 2021. In this role, she focuses on recruiting technical professionals, including Developers, Data Scientists, DevOps, and Scrum Masters. Amanda is responsible for enhancing the recruitment process by providing insights and ideas for optimization, ensuring that the company attracts top talent in the technology sector.
Previous Experience at TTEC
Prior to her current position, Amanda worked at TTEC as a Supervisor de Operações Bilíngue from 2016 to 2018. During her two years in São Paulo, Brazil, she managed bilingual operations and contributed to the efficiency of the team's performance. This role helped her develop skills in managing diverse teams and understanding customer needs.
Background in Human Resources Management
Amanda Zanin studied Human Resources Management and Services at Faculdade Eniac from 2020 to 2022. She achieved a degree in Human Resources Management, which provided her with a strong foundation in recruitment strategies, employee engagement, and organizational behavior. This educational background supports her current expertise in recruitment.
Experience in Call Center Operations
Amanda has a background in call center operations, having worked as a Supervisor de Call Center at AlmavivA do Brasil from 2014 to 2015 and as a Supervisor de Suporte Técnico at Sitel Group from 2011 to 2014. These roles allowed her to develop skills in team leadership, customer service, and operational management.
Recruitment Process Improvement
In her recruitment role, Amanda actively contributes to the improvement of recruitment processes. She demonstrates quick and focused action for high-demand job vacancies and adapts swiftly to changes in business strategies. Amanda ensures a positive candidate experience by engaging candidates and generating interest throughout the recruitment process, conducting structured interviews, and applying specific tests necessary for various job positions.