Harold Castillo
About Harold Castillo
Harold Castillo is a Delivery Manager at BairesDev, where he has worked since 2021. He has extensive experience in project management and technical support, having previously held positions at HP and Motif, Inc., and has generated significant revenue across various industries.
Work at BairesDev
Harold Castillo has been serving as a Delivery Manager at BairesDev since 2021. In this role, he oversees the management of over 20 Agile projects simultaneously, ensuring they are delivered on time and within budget. He successfully manages a portfolio of more than 50 clients, leading a team of 7 managers and over 200 engineers. Prior to his current position, he worked as a Project Manager at BairesDev from 2019 to 2021.
Previous Experience at HP
Harold Castillo has an extensive background with HP, where he held multiple roles. He worked as a PPS Access Queues Representative from 2013 to 2014 and later as a PPS Retail Tech Support Agent from 2014 to 2016. His final position at HP was as RSG CR Technical Lead, where he worked from 2016 to 2019. In these roles, he contributed to various technical support and management functions.
Education and Certifications
Harold Castillo studied Computer Science at Universidad Estatal a Distancia de Costa Rica. He also attended Universidad Nacional, where he achieved CCNA Routing and Switching from 2017 to 2018. Additionally, he completed the CompTIA A+ certification at New Horizons Computer Learning Centers in 2018. His educational background includes high school studies at Colegio Humanistico Costarricense from 2010 to 2012.
Process Implementation and Revenue Generation
In his professional career, Harold Castillo has implemented processes aimed at preventing recurring issues in Agile projects, such as failing to meet committed story points and decreases in team velocity. He has also generated over $500,000 in revenue across various industries, including blue-collar staffing agencies, education, solar energies, and construction companies.
Client and Contract Management
Harold Castillo has experience in managing client relationships and contracts. He has collaborated with senior management and legal teams to oversee the entire lifecycle of contracts, which includes negotiating rates and issuing termination notices. This experience has contributed to his effectiveness in managing client portfolios and project delivery.