Leala D.
About Leala D.
Leala D. serves as the VP of Client Services at BairesDev, where she manages client relationships for notable companies like Google and Johnson & Johnson. With a background in business administration and extensive experience in client services, she has developed strategies that drive business success.
Work at BairesDev
Leala D. serves as the Vice President of Client Services at BairesDev, a position she has held since 2022. In this role, she manages client services for high-profile clients, including Google, Rolls-Royce, Johnson & Johnson, Pinterest, and ViacomCBS. Additionally, she has been working as the Vice President of Client Engagement since 2021. Her responsibilities include overseeing client relationships and ensuring service delivery meets client expectations in the Washington DC-Baltimore area.
Education and Expertise
Leala D. studied Business Administration and Management at Rutgers Business School, where she earned a Bachelor's degree from 2006 to 2007. She also holds an Associate's degree in Business Administration and Management from UCNJ Union College of Union County, NJ, which she completed from 2004 to 2006. Her educational background supports her expertise in managing client services and developing innovative strategies for business success.
Background
Before joining BairesDev, Leala D. held various positions at Toptal, including Sales Operations Manager, Director of Client Services for Eastern Americas and EMEA, and Sales Manager for Global SMB & Mid-market. Her career also includes roles at HORIZON HOSPITALITY as Client Relations Manager and at Big Time Restaurant Group as Training Coordinator. Leala has experience in sales and client services across multiple industries, contributing to her comprehensive understanding of client management.
Achievements
Leala D. has a proven track record in balancing workplace objectives with productive relationships, which has driven business success in her roles. She specializes in developing innovative strategies to achieve competitive business advantages. Her experience managing client services for high-profile clients demonstrates her capability in fostering strong client relationships and delivering effective service solutions.