Jackie Olson
About Jackie Olson
Jackie Olson serves as the RVP of Client Success at Baker Hill, where she has worked since 2023. With a background in sports marketing and event planning, she excels in building client relationships and driving business growth.
Work at Baker Hill
Jackie Olson currently serves as the RVP of Client Success at Baker Hill, a position she has held since 2023. In this role, she partners with financial institutions to enhance their lending processes using NextGen software. Prior to her current position, she worked at Baker Hill as an Account Executive from 2021 to 2023 and as a Sales Development representative from 2020 to 2021. Her experience at Baker Hill has allowed her to develop strong client relationships and focus on driving new business growth through upsell and cross-sell opportunities.
Education and Expertise
Jackie Olson earned a Bachelor of Science degree in Sports Management and Business Administration from Indiana Wesleyan University, where she studied from 2003 to 2007. Her educational background provides a solid foundation for her career in client success and sports marketing. She has developed expertise in event planning and client relationship management, which enhances her ability to serve clients effectively.
Background
Jackie Olson has a diverse professional background that includes significant roles in sports marketing and event management. She worked as a Group Event Specialist at Pacers Sports & Entertainment from 2008 to 2011 and as an Event Marketing Manager at USA Gymnastics from 2011 to 2018. Additionally, she held the position of Project Manager at Sport Graphics from 2018 to 2019 and served as Sr. Director of Talent & Recruitment at Chick-fil-A Greenwood from 2019 to 2020.
Client Success Strategies
In her role at Baker Hill, Jackie Olson utilizes empathy and active listening skills to enhance client success and satisfaction. She acts as a client advocate by providing consultative advice and coaching on best practices. Her focus on understanding client needs allows her to drive new business growth and foster long-term relationships with financial institutions.