Peter Thompson
About Peter Thompson
Peter Thompson is a Salesforce Administrator with extensive experience in Salesforce development and integration. He has worked in various roles across multiple companies, including Infosys, Granite City Food & Brewery, and Charles Schwab, and holds degrees in Japanese Studies and Computer Science from Minnesota State University Moorhead.
Work at Baker Hill
Peter Thompson has been employed at Baker Hill as a Salesforce Administrator since 2019. In this role, he is responsible for managing Salesforce systems and ensuring their efficiency. His expertise in Salesforce administration contributes to the overall effectiveness of the organization's operations.
Previous Experience in Salesforce Administration
Prior to his current position, Peter worked as a Salesforce Administrator at Charles Schwab from 2018 to 2019. During this time, he managed and enhanced custom Apex integration, which improved the efficiency of the internal development operations system. Additionally, he served as a Software Engineer at Revature for one month in 2017, where he built a customer-facing status page using Lightning Web Components.
Background in Technology and Customer Service
Peter's career began in the hospitality industry, where he worked as a Server and Host at Granite City Food & Brewery from 2013 to 2016. He later transitioned to a technical role at ByteSpeed as a Computer Builder from 2016 to 2017. His diverse background combines customer service experience with technical skills in software development and system administration.
Education and Expertise
Peter holds a Bachelor's of Arts in East Asian Studies and a Bachelor of Science in Computer Science from Minnesota State University Moorhead, where he studied from 2010 to 2016. He also attended Kanda University of International Studies from 2012 to 2013. His educational background provides a strong foundation for his work in technology and Salesforce administration.
Professional Development and Skills
Throughout his career, Peter has focused on enhancing documentation, analysis, and reporting processes, particularly in complex pricing structures. His technical skills in Salesforce development and administration are complemented by his ability to manage integrations and improve operational efficiency.