Rickii Potter
About Rickii Potter
Rickii Potter is a Senior Implementation Analyst with extensive experience in database management and client implementation. She holds an MBA in Business Intelligence and has developed onboarding processes to enhance team training and project management.
Work at Baker Hill
Rickii Potter has been employed at Baker Hill as a Senior Implementation Analyst since 2019. In this role, she manages a portfolio of 15-20 client implementations simultaneously, demonstrating her project management skills. She is responsible for deploying one database from testing to production use each month. Additionally, she has developed a standard onboarding process to assist new implementation analysts in understanding database configuration and troubleshooting. Her work contributes to the overall efficiency and effectiveness of the implementation team.
Education and Expertise
Rickii Potter has a diverse educational background. She earned a Master of Business Administration (MBA) in Business Intelligence from Southern New Hampshire University, completing her studies from 2020 to 2023. Prior to that, she obtained a Bachelor of Science (BS) in Informatics and a Certificate in Business Foundations from Indiana University Bloomington, studying from 2003 to 2008. Additionally, she studied at C 4 School of Cosmetology, where she achieved a degree in Cosmetology from 2001 to 2003. Her technical expertise includes proficiency in Java and SQL, which she utilizes to troubleshoot and address database issues.
Background
Rickii Potter has a varied professional background, beginning her career with internships at Fifth Third Bank and Sallie Mae in 2004 and 2005, respectively. She later worked at Experian as an Implementation Analyst from 2008 to 2015, where she gained significant experience in the field before joining Baker Hill. Her roles have consistently involved client implementation and database management, showcasing her ability to adapt and grow within the industry.
Achievements
Throughout her career, Rickii Potter has made notable contributions to her teams. She mentors and trains internal team members on implementation processes, fostering knowledge sharing and team development. Her initiative in developing a standard onboarding process has streamlined the training of new analysts. Furthermore, her organizational skills enhance reporting capabilities, improving data-driven decision-making processes within her current role.