Annie May Alegato
About Annie May Alegato
Annie May Alegato is a Performance Marketing Analyst with over a decade of experience in BPO Quality and Reporting. She has worked in various roles across different companies, including Teleperformance and Balsam Brands, and holds a Bachelor of Science degree in Computer Science.
Current Role as Performance Marketing Analyst
Annie May Alegato currently holds the position of Performance Marketing Analyst at Balsam Brands, a role she has occupied since 2016. In this capacity, she applies her expertise in data analysis to enhance marketing performance. Her responsibilities include analyzing marketing data, developing strategies for improvement, and collaborating with various teams to optimize marketing efforts. With over eight years in this role, she has contributed to the company's data-driven decision-making processes.
Previous Experience at Balsam Brands
Before her current role, Annie worked as a Junior Performance Marketing Analyst at Balsam Brands from 2015 to 2016. In this position, she began to develop her skills in performance marketing and data analysis. This foundational experience allowed her to transition into her current role, where she has continued to grow professionally.
Experience at Teleperformance
Annie May Alegato worked at Teleperformance from 2008 to 2015 as a Reports Analyst and later as a Quality Assurance Supervisor. During her seven years in Paris, she focused on data management and quality assurance processes. Her work involved generating reports and ensuring compliance with quality standards, which contributed to her extensive experience in the BPO sector.
Background in Technical Support and Quality Assurance
Annie's career in the BPO industry began at Etelecare Global Solutions, where she held various positions from 2003 to 2008. She started as a Technical Support Representative and progressed to roles such as Quality Assurance Associate and Quality Assurance Officer. This experience provided her with a solid foundation in customer service, technical support, and quality management.
Educational Background in Computer Science
Annie May Alegato earned her Bachelor of Science degree from Ama University, where she studied Computer Science, Computer Programming, Accounting, and Logic from 2000 to 2003. This educational background equipped her with essential skills in data analysis and programming, which she has applied throughout her career in various analytical roles.