Sha Raya Scovil
About Sha Raya Scovil
Sha Raya Scovil is an Operations Analyst with a background in customer success and operations management. She has worked for notable companies such as Balsam Brands and SEPHORA, and holds a Master of Public Policy & Administration from Northwestern University.
Work at Balsam Brands
Sha Raya Scovil currently serves as an Operations Analyst at Balsam Brands, a position she has held since 2021. In this role, she focuses on optimizing operational processes and enhancing customer success strategies. Prior to her current position, she worked as a Customer Success Analyst at Balsam Brands from 2019 to 2021, where she contributed to improving customer engagement and satisfaction.
Previous Experience at SEPHORA
Sha Raya Scovil worked at SEPHORA as an Operations Lead from 2012 to 2018. During her six years in this role, she managed various operational tasks and led initiatives to streamline processes within the organization. Her experience at SEPHORA provided her with valuable insights into retail operations and customer service.
Education and Expertise
Sha Raya Scovil studied at Boise State University, where she earned a Bachelor of Business Administration with a focus on Business/Supply Chain Management from 2012 to 2017. She also completed a Minor in Supply Chain Management during her studies. Additionally, she pursued a Master of Public Policy & Administration at Northwestern University from 2020 to 2022, further enhancing her expertise in operations and policy.
Experience at Continuum Advisory, LLC
Prior to her current role at Balsam Brands, Sha Raya Scovil worked as an Operations Specialist at Continuum Advisory, LLC from 2018 to 2019. In this position, she focused on operational efficiency and supported various projects aimed at improving organizational performance.