Sherinel Garcia
About Sherinel Garcia
Sherinel Garcia serves as an Email and Chat Support representative at Balsam Brands, where she has worked since 2018 in Redwood City, California.
Work at Balsam Brands
Sherinel Garcia has been employed at Balsam Brands since 2018, serving in the role of Email and Chat Support. This position involves assisting customers through email and chat platforms, addressing inquiries, and providing solutions to enhance customer satisfaction. Balsam Brands is located in Redwood City, California, where Garcia has contributed to the company's customer service efforts for six years.
Background
Sherinel Garcia has accumulated six years of experience in customer support roles, specifically focusing on email and chat communication. Working at Balsam Brands has allowed her to develop skills in customer interaction and problem-solving within a retail environment. Her tenure at the company has provided her with insights into customer needs and expectations.
Professional Experience
In her role as Email and Chat Support at Balsam Brands, Sherinel Garcia engages with customers to resolve issues and provide information about products and services. This experience has equipped her with the ability to handle various customer inquiries efficiently and effectively, contributing to the overall customer experience.