Dan Spiller
About Dan Spiller
Dan Spiller is an Enterprise Customer Success Manager at Balto, where he has worked since 2021. He has extensive experience in customer success and program operations, having held various positions in organizations such as Maryville University and Humanity.
Work at Balto
Dan Spiller has been serving as the Enterprise Customer Success Manager at Balto since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Balto's solutions for enterprise clients. His tenure at Balto follows a previous position as Customer Success Manager within the same company, where he worked from 2020 to 2021. His experience in customer success has contributed to Balto's commitment to delivering effective customer support and fostering long-term relationships with clients.
Previous Experience
Prior to his current role at Balto, Dan Spiller held various positions that contributed to his expertise in customer success and operations. He worked as the Online Program Operations Manager at Maryville University from 2012 to 2019, where he managed online educational programs. He also served as a Customer Success Manager at Humanity from 2019 to 2020, focusing on customer engagement and support. Additionally, he was a Distance Education Evaluator at the Accrediting Bureau of Health Education Schools from 2011 to 2019, where he evaluated distance education programs.
Education and Expertise
Dan Spiller holds a Master of Business Administration (MBA) in Business Administration and Management from American InterContinental University, which he completed from 2009 to 2010. He also earned a Bachelor of Science (BS) in Mass Communications from Southeast Missouri State University, graduating in 2004. His educational background provides a strong foundation for his roles in customer success and operations management, equipping him with essential skills in communication and strategic management.
Career Timeline
Dan Spiller's career spans over a decade, with significant roles in customer success and operations management. He began his professional journey as a Distance Education Evaluator at the Accrediting Bureau of Health Education Schools from 2011 to 2019. He then transitioned to Maryville University as Online Program Operations Manager for seven years. Following this, he worked at Humanity as a Customer Success Manager for one year before returning to Balto, where he has continued to advance in customer success roles.