Sebastian Armstrong
About Sebastian Armstrong
Sebastian Armstrong is a Technical Success Engineer at Balto, where he has worked since 2022. He has a diverse background in technical support and operations, with previous roles at companies such as Biamp and Avisys INC.
Work at Balto
Sebastian Armstrong has been employed at Balto as a Technical Success Engineer since 2022. In this role, he is responsible for ensuring the technical success of clients, providing support, and facilitating the effective use of Balto's products. His position is based in New Haven, Connecticut, where he has contributed to the company's mission of enhancing customer interactions through technology.
Previous Employment Experience
Prior to joining Balto, Sebastian Armstrong held various positions in the technology and support sectors. He worked as a Technical Support Specialist II at Biamp from 2019 to 2021, focusing on customer support and technical solutions. He also served as a UC Technician at Apex Solution for a brief period in 2017 and held multiple roles at Avisys INC, including AV Supervisor and AV Operations Supervisor from 2013 to 2017. His early career included positions at Jersey Mikes Subs and internships at Masergy Communications.
Education and Expertise
Sebastian Armstrong earned a Bachelor’s Degree in Sociology/Anthropology from Middlebury College, where he studied from 2009 to 2013. During his time at Middlebury, he was actively involved in various student organizations, including serving as Student Co-Director for the Student Activities Technical Crew and Student Tech Director for the Dance Department. He also completed the International Baccalaureate Programme at North Hills Preparatory from 2007 to 2009.
Background
Sebastian Armstrong's professional journey began with a focus on technical support and operations. His early experiences included working as a Student Program Coordinator at Middlebury College, where he contributed to the Production Advisory Group. Over the years, he has developed a strong background in technical support, operations management, and customer service across various organizations.