Tyler Trame
About Tyler Trame
Tyler Trame is a Senior Customer Success Manager at Balto, where he has worked since 2022. He has a diverse background in customer success, accounting, and analytics, with previous roles at Skyepack Inc., Crowe, and Clippard Instrument Laboratory.
Current Role at Balto
Tyler Trame serves as a Senior Customer Success Manager at Balto, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and success by leveraging his analytical skills to identify and resolve client challenges within the Software as a Service (SAAS) industry. He has developed new systems aimed at addressing complex issues in customer success, contributing to the overall effectiveness of the team.
Previous Experience at Skyepack Inc.
Tyler Trame has extensive experience at Skyepack Inc., where he held multiple roles. He worked as a Content Solutions Partner for 10 months from 2019 to 2020, followed by a position as Manager of Customer Success for 9 months in 2022. Additionally, he served as a Senior Account Executive for two years from 2020 to 2022. His time at Skyepack involved a focus on customer engagement and solution development.
Background in Accounting and Auditing
Tyler Trame began his career in the accounting field, working as a Staff Auditor at Crowe for 10 months from 2018 to 2019 in Indianapolis, Indiana. He also held the position of Audit Intern at HW&Co. | CPAs & Advisors for 3 months in 2016. His educational background includes a Bachelor of Science in Accounting and a Master's degree in Accounting, both from the University of Dayton.
Education and Professional Development
Tyler Trame studied at the University of Dayton, where he earned both a Bachelor of Science and a Master's degree in Accounting. He also completed a Business Analytics program at Kellogg Executive Education in 2022. Additionally, he participated in Learning @ Morning Brew for professional development in the same year. His educational pursuits reflect a commitment to continuous learning and skill enhancement.
Leadership Transition and Skills
Tyler Trame transitioned from an accounting background to a leadership role in customer success and consultative sales. He utilizes an analytic mindset to tackle client challenges, demonstrating his ability to adapt and thrive in a dynamic environment. His experience in developing systems to address customer success challenges highlights his strategic approach to problem-solving.