Shelby Wilcock
About Shelby Wilcock
Shelby Wilcock is an Operations Manager at Bamboo Insurance, with a background in e-commerce and property & casualty insurance. She has held various roles at Wayfair and Bamboo Insurance, demonstrating expertise in strategic planning, change management, and process improvement.
Work at Bamboo Insurance
Shelby Wilcock has been serving as the Operations Manager at Bamboo Insurance since 2021. In this role, she oversees various operational functions and contributes to the company's strategic objectives. Prior to her current position, she worked as the Agency Team Lead at Bamboo Insurance from 2020 to 2021. Her experience in these roles has allowed her to develop strong skills in change management and process improvement, which are essential for enhancing operational efficiency.
Previous Experience at Wayfair
Shelby Wilcock worked at Wayfair from 2012 to 2020, where she held multiple positions. She began her career at Wayfair as a Sales and Service Consultant for three years, from 2012 to 2015, in Ogden, Utah. Following this role, she advanced to the position of Sales Manager, where she worked for five years until 2020. Her tenure at Wayfair provided her with extensive experience in e-commerce, contributing to her expertise in the industry.
Education and Expertise
Shelby Wilcock completed her high school education at Syracuse High School, earning her High School Diploma from 2008 to 2012. Her educational background laid the foundation for her career in operations management. She possesses expertise in both the e-commerce sector and the Property & Casualty insurance industries, which supports her current role at Bamboo Insurance.
Strategic Planning and Operations Management Skills
In her professional roles, Shelby Wilcock has demonstrated strong capabilities in strategic planning within operations management. Her experience in various positions has equipped her with the skills necessary to implement effective operational strategies. Additionally, her focus on change management and process improvement has contributed to her effectiveness in managing operations and leading teams.