Kayla Burkwald
About Kayla Burkwald
Kayla Burkwald is a Universal Banker currently employed at Bank Five Nine since 2020. She has a diverse background in customer service and banking, with previous roles at First Bank Financial Centre and experience in management at Taco Bell.
Current Role at Bank Five Nine
Kayla Burkwald serves as a Universal Banker at Bank Five Nine, a position she has held since 2020. In this role, she engages with customers to provide banking services, assist with account management, and support financial transactions. Her responsibilities include offering personalized banking solutions and ensuring a high level of customer satisfaction.
Previous Experience at First Bank Financial Centre
Prior to her current role, Kayla Burkwald worked at First Bank Financial Centre (FBFC) in various capacities. She began her tenure there as a Customer Service Representative from 2015 to 2016. She then advanced to the position of Senior Customer Service Representative from 2016 to 2017, followed by a role as Service Banker from 2017 to 2019. Her experience at FBFC provided her with a solid foundation in customer service and banking operations.
Education and Academic Background
Kayla Burkwald pursued her education at multiple institutions. She studied at the University of Wisconsin-Platteville for one year, focusing on General Studies from 2007 to 2008. She then attended Madison Area Technical College, where she completed coursework in General Studies for 11 months in 2009. Later, she achieved an Associate of Arts and Sciences (AAS) degree at UW-Milwaukee at Waukesha from 2018 to 2020.
Early Career at Taco Bell
Before entering the banking sector, Kayla Burkwald worked at Taco Bell as an Assistant Manager from 2008 to 2015. During her seven years in this role, she was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction. This experience contributed to her skills in management and customer service.