Tommy Yang
About Tommy Yang
Tommy Yang is an Information Technology Specialist with a background in automating processes and managing documentation. He has worked in various roles across multiple companies and is currently employed at Bank Five Nine.
Work at Bank Five Nine
Tommy Yang has been employed as an Information Technology Specialist at Bank Five Nine since 2021. In this role, he is responsible for managing IT operations and supporting the bank's technological infrastructure. His work includes automating processes and maintaining documentation to enhance efficiency within the organization.
Education and Expertise
Tommy Yang is currently studying at the University of Wisconsin-Milwaukee, where he is pursuing a degree in Information Science and Technology. He has maintained a GPA of 3.6 since he began his studies in 2019. Additionally, he holds a Bachelor’s Degree in Philosophy from the University of Wisconsin-Madison, which he completed from 2010 to 2016.
Background in Information Technology
Tommy Yang has a diverse background in information technology. He has experience in automating processes using PowerShell and has migrated legacy documentation into the IT-Glue documentation platform. He has authored and maintained documentation on standard operating procedures, how-to guides, and FAQs for both end-users and technicians.
Previous Work Experience
Prior to his current role, Tommy Yang held various positions in different organizations. He worked as a Level 2 Support Technician at the University of Wisconsin-Milwaukee from 2019 to 2020. He also served as a Production Technician at Harley-Davidson Motor Company for five months in 2021 and as a Parking Attendant at SP Plus Corporation in 2012.
Early Career Roles
Tommy Yang's early career included roles such as a Logistics Team Member at Target from 2013 to 2014 and a Captioning Assistant at Captel in 2014. He also worked as a Key Customer Support Specialist at OnCourse Learning from 2018 to 2019, where he provided help desk support.