Jinesh Chauhan
About Jinesh Chauhan
Jinesh Chauhan serves as the Head of Customer Success at Banked, where he has worked since 2022. He has a diverse background in the payments industry, with previous roles at PayPal and Movement Digital Limited, and holds a degree in Computer Science from The University of Manchester.
Current Role at Banked
Jinesh Chauhan serves as the Head of Customer Success at Banked, a position he has held since 2022. Based in London, England, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's payment solutions. His role involves overseeing customer support strategies and improving overall client engagement.
Previous Experience at PayPal
Chauhan has extensive experience at PayPal, where he worked in various roles from 2014 to 2022. He started as a Sales Engineer and progressed to Senior Solutions Consultant, Head of Sales Operations, and Partner for Europe. His tenure at PayPal spanned over seven years, during which he contributed to mobile solutions and sales operations.
Educational Background
Jinesh Chauhan studied at The University of Manchester, where he earned a Bachelor of Science degree in Computer Science with a 2:1 classification from 2004 to 2008. Prior to that, he attended Luton Sixth Form College from 2002 to 2004, achieving A Levels in Maths, Computer Science, Chemistry, and Business Studies.
Project Management Experience
Before his time at PayPal, Chauhan worked at Movement Digital Limited as a Project Manager from 2012 to 2014. His responsibilities included managing project timelines and deliverables, ensuring successful project execution. He also held the role of Technical Delivery Consultant at the same company from 2011 to 2012.
Technical Skills and Expertise
Chauhan possesses skills in enhancing business efficiency and cost-effectiveness within the payments industry. His expertise includes improving customer experience and payment security through real-time payment solutions. He has a background in large enterprise solution selling and project management, particularly in the mobile and payments sectors.