Boussy Mohamed

Boussy Mohamed

Corporate Customer Service Manager @ Banque Misr

About Boussy Mohamed

Boussy Mohamed is a Corporate Customer Service Manager at Banque Misr, where he has worked since 2022. He has extensive experience in banking services, having held various positions at Banque Misr since 2014, including Customer Service Representative and Project Manager.

Work at Banque Misr

Boussy Mohamed has held multiple positions at Banque Misr since 2014. He began his career as a Customer Service Representative, serving for four years until 2018. Following this role, he advanced to Customer Service Manager from 2018 to 2019, and then to Banking Service Manager from 2019 to 2020. After a brief stint as Project Manager in 2020, he returned to the Banking Service Manager role for a year before transitioning to his current position as Corporate Customer Service Manager in 2022, where he has been for two years.

Education and Expertise

Boussy Mohamed earned a Bachelor of Business Administration (B.B.A.) from Helwan University Cairo, where he studied Accounting and Business/Management from 2008 to 2012. Additionally, he completed a diploma in Restaurant/Food Services Management at Hotelschool Egypt from 2005 to 2007. His educational background provides a solid foundation for his roles in customer service and banking management.

Background

Boussy Mohamed's professional journey began at NAOS Marketing as a Sales Agent from 2012 to 2014. He then transitioned to Banque Misr, where he has accumulated extensive experience in customer service and banking operations over the years. His educational pursuits at Helwan University and Hotelschool Egypt have contributed to his skill set in management and service delivery.

Career Progression

Throughout his career at Banque Misr, Boussy Mohamed has demonstrated a clear trajectory of growth. Starting as a Customer Service Representative, he quickly moved up to managerial roles, reflecting his capabilities in customer service and banking operations. His experience includes managing customer relations and overseeing banking services, which has been pivotal in his current role as Corporate Customer Service Manager.

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