Gergis Atef
About Gergis Atef
Gergis Atef is a Sales Relationship Manager at Banque Misr in Al Minya, Egypt, with over five years of experience in the banking sector. He holds a Bachelor's degree in Accounting and an MBA in Banking, and has a background in customer service and sales roles.
Work at Banque Misr
Gergis Atef has been serving as a Sales Relationship Manager at Banque Misr since 2019. In this role, he is responsible for setting revenue targets and developing strategies to achieve them. He monitors and assesses competitor activities to proactively satisfy and retain clients. Prior to this position, he worked as a Customer Service Manager at Banque Misr for eight months, where he focused on client satisfaction and service quality.
Education and Expertise
Gergis Atef holds a Bachelor's degree in Accounting from Assuit University, where he studied from 2011 to 2014. He furthered his education by obtaining a Master of Business Administration (MBA) in Principles of Banking from the Egyptian Banking Institute in 2016. His educational background provides him with a solid foundation in finance and banking principles, which he applies in his current role.
Background in Customer Service
Gergis Atef has extensive experience in customer service roles. He began his career at Banque du Caire as a Trainee in 2013 and later worked at Vodafone as a Customer Service Representative and Retail Sales Officer in 2016. He also served as a Customer Service Officer at Banque Misr from 2016 to 2019, where he developed skills in understanding client problems and identifying solutions to meet their needs.
Sales and Client Relationship Management
In his role as Sales Relationship Manager, Gergis Atef actively seeks opportunities to cross-sell or upsell to existing clients, contributing to business growth. He focuses on understanding client challenges and works to address their needs effectively. His proactive approach to client management has been a key aspect of his professional success.
Professional Experience Timeline
Gergis Atef's professional journey includes various roles that have shaped his expertise in banking and customer service. He worked at Banque du Caire for one month in 2013, followed by a five-month tenure at Vodafone in 2016. He then joined Banque Misr as a Customer Service Officer from 2016 to 2019, before transitioning to a Customer Service Manager role for eight months in 2019, and finally to his current position as Sales Relationship Manager.