Nieveen Samir
About Nieveen Samir
Nieveen Samir serves as the Executive Assistant to the Regional General Manager at Banque Misr, a position she has held since 2017. She has extensive experience in marketing and customer service, having previously worked at notable companies such as Etisalat and Citi.
Work at Banque Misr
Nieveen Samir has been serving as the Executive Assistant to the Regional General Manager at Banque Misr since 2017. In this role, she supports the regional management team in various administrative and operational tasks. Her responsibilities include coordinating communications, managing schedules, and assisting with project management. This position has allowed her to gain extensive experience in the banking sector while contributing to the organization's objectives in Cairo, Al Qahirah, Egypt.
Previous Experience at Etisalat
Prior to her current role, Nieveen Samir worked at Etisalat as a Senior Collection Officer and Customer Service representative from 2016 to 2017. During her one-year tenure in Abu Dhabi, United Arab Emirates, she focused on customer relations and collections, enhancing her skills in client interaction and service delivery.
Experience at Citi
Nieveen Samir has significant experience at Citi, where she held multiple positions within the Cards Business Department. She worked as a Senior Marketing and Service Executive from 2011 to 2015 in New York, New York, United States, and earlier as an Agent Marketing and Service Executive from 2009 to 2011. Her roles involved managing customer service operations and marketing initiatives, contributing to the overall performance of the credit card division.
Education and Expertise
Nieveen Samir studied at Helwan University in Cairo, where she earned a Master of Arts degree in Teaching from 2012 to 2016. This educational background has equipped her with valuable skills in communication and education, which she applies in her professional roles, particularly in customer service and marketing.
Experience at Cib Egypt
Nieveen Samir briefly worked at Cib Egypt as a Senior Marketing and Service Executive in the Credit Life Cycle Unit for three months in 2016. This position contributed to her understanding of the financial services industry and customer lifecycle management.