Rania Essam
About Rania Essam
Rania Essam is a Customer Service Representative at Banque Misr in Cairo, Egypt, where she has worked since 2014. She holds a Bachelor of Commerce from Cairo University, which she completed in 2010, and previously worked as a secretary in the credit investigation department at Arab Bank for nine months.
Work at Banque Misr
Rania Essam has been employed at Banque Misr as a Customer Service Representative since 2014. Over the course of her ten-year tenure, she has developed a strong understanding of customer relations and banking services. Her role involves assisting clients with inquiries, resolving issues, and providing information about various banking products. Based in Cairo, Al Qahirah, Egypt, she plays a vital part in ensuring customer satisfaction and maintaining the bank's reputation.
Education and Expertise
Rania Essam earned a Bachelor of Commerce degree from Cairo University, completing her studies from 2006 to 2010. This educational background has equipped her with essential knowledge in business and finance, which she applies in her current role at Banque Misr. Her academic training supports her ability to handle customer inquiries effectively and understand banking operations.
Background
Prior to her current position at Banque Misr, Rania Essam worked at Arab Bank as a Secretary in the Credit Investigation Department. She held this role for nine months from 2011 to 2012. This experience provided her with insights into credit processes and administrative functions within the banking sector, further enhancing her skills in customer service.
Professional Experience
Rania Essam has accumulated significant experience in the banking industry over the years. Her career began at Arab Bank, where she worked in the Credit Investigation Department, and she has since transitioned to a customer-facing role at Banque Misr. This progression highlights her adaptability and commitment to the banking profession.