Yasser Mohsen
About Yasser Mohsen
Yasser Mohsen serves as the Head of Corporate Customer Service at Banque Misr, where he has worked since 2012. He has extensive experience in customer service roles and holds a Bachelor's degree in Economics, Statistics, and Political Science from Cairo University.
Work at Banque Misr
Yasser Mohsen has held multiple roles at Banque Misr, a prominent financial institution in Egypt. His career at the bank began in 2012, where he served as a Customer Service Manager for 12 years. He has also worked as a Teller, Customer Service Representative, Ambassador, ATM Supervisor, and Specialized and VIP Customer Service Representative. Over a six-year period, he gained experience in eight different branches of Banque Misr in Cairo. Since 2019, he has advanced to the position of Head of Corporate Customer Service.
Education and Expertise
Yasser Mohsen completed his Bachelor's degree at Cairo University, where he studied Economics, Statistics, and Political Science from 2007 to 2011. His educational background provides a solid foundation for his roles in banking and customer service. Additionally, he participated in the Presidential Leadership Program, joining the third batch in February 2018, which further enhances his leadership skills and professional development.
Background
Yasser Mohsen began his career in the hospitality industry, working as a Trainee at Semiramis Intercontinental Cairo for one month in 2010. He also gained experience in banking education by working at The Arab Academy For Banking and Financial Sciences, where he completed a course on the Basics of Modern Banking Operations in 2014. Furthermore, he worked at the Egyptian Banking Institute as part of the Foundation Program in 2017.
Career Progression
Yasser Mohsen's career progression at Banque Misr demonstrates his commitment to customer service and leadership. He has transitioned through various roles, starting from entry-level positions to managerial roles. His extensive experience across different branches and functions within the bank has equipped him with the skills necessary to lead corporate customer service effectively.