Monica Rao
About Monica Rao
Monica Rao is an Implementation Associate at Banyan Infrastructure, where she has worked since 2023. She has a diverse background in client success, operations, and marketing, with previous roles at Countable, ClimatePartner, and uShip.
Work at Banyan Infrastructure
Monica Rao has been working at Banyan Infrastructure as an Implementation Associate since 2023. In this role, she is involved in implementing solutions that enhance the company's infrastructure capabilities. Her position is based in San Francisco, California, where she contributes to the organization's operational efficiency.
Previous Experience at Countable
Monica Rao has extensive experience at Countable, where she held multiple roles. She served as a Client Success & Operations Associate from 2019 to 2021, followed by a promotion to Client Success & Operations Manager for six months in 2021. Later, she transitioned to the role of Product Operations Manager, where she worked from 2021 to 2022. Her time at Countable was marked by a focus on client relations and operational management.
Education and Expertise
Monica Rao earned a Bachelor of Arts degree from Wesleyan University, where she double majored in Government with a concentration in Comparative Politics and Religion. Her academic journey spanned from 2015 to 2019, providing her with a solid foundation in political analysis and religious studies.
Internship Experience
Monica Rao has gained diverse internship experience throughout her career. She interned at uShip as a Legal/Compliance & Customer Operations Intern in 2018, and at Skin is Skin as a Sales & Marketing Intern in 2017. Additionally, she completed internships at Copia Consulting LLC and Distinct Capital Group in 2015 and 2016, respectively. These roles contributed to her understanding of operations, marketing, and customer service.
Background
Monica Rao completed her high school education at Westlake High School from 2011 to 2015. This foundational education set the stage for her later academic pursuits at Wesleyan University and her professional career in various operational roles.