Matt Yokell
About Matt Yokell
Matt Yokell is the Sr. Director of Business Operations at Banzai, with a background in operations, customer support, and technical roles across various companies, including iContact and Bullpen.
Title
Matt Yokell holds the title of Sr. Director of Business Operations at Banzai. He has been in this position since 2020, bringing a wealth of experience from various prior roles in operations, management, and customer support.
Company
Matt Yokell currently works at Banzai as the Sr. Director of Business Operations. His role involves creating Event Marketing solutions designed to be people-focused and learning-centered. Through his efforts, he has contributed to Banzai's mission of empowering professionals to enhance their skills and network with top companies such as Microsoft, Google, and Oracle.
Previous Positions
Before his current role at Banzai, Matt Yokell served as the Director of Operations at Banzai from 2019 to 2020. He also co-founded and worked as the COO at Bullpen in 2019. His career includes significant tenures at iContact, where he held multiple roles, including Director of Customer Support, Partner Relationship Manager, Manager of Deliverability, Technical Support Manager, and Technical Support Representative. Additionally, he was a Partner Relationship Manager at Vocus and started his career as an Aviation Electronics Technician Second Class in the US Navy.
Education and Expertise
Matt Yokell's academic background is in Business/Managerial Economics, having earned a Bachelor of Science (B.S.) from the University of North Carolina at Wilmington. He is also a certified Salesforce Admin and Trailhead Ranger, showcasing his strong proficiency in Salesforce and dedication to continuous learning.
Background
Matt Yokell's diverse career spans both the technology sector and military service. Beginning as an Aviation Electronics Technician Second Class in the US Navy, he transitioned to the corporate world, where his roles have ranged from technical support to executive leadership. His extensive experience in business operations and customer support equips him with a broad skill set applicable to various facets of organizational management.