Michelle Zak
About Michelle Zak
Michelle Zak is the Customer Support Team Lead - Operations at Banzai, with a background in customer success, fundraising, child care, and administrative assistance.
Title
Michelle Zak holds the position of Customer Support Team Lead at Banzai. She has been in this role overseeing operations since 2019.
Current Role at Banzai
Michelle Zak has been contributing to Banzai since 2019. She serves as both Customer Support Team Lead in Operations and Coordinator for Customer Success Campaigns. Her responsibilities likely involve ensuring customer satisfaction and successfully managing customer service projects.
Previous Work Experience
Before joining Banzai, Michelle Zak worked at Trinitas Regional Medical Center from 2016 to 2019 as a Fundraising Assistant in the United States. Prior to that, she was involved in private child care from 2014 to 2016. From 2010 to 2012, she held the administrative assistant role at Birdsall Services Group in the United States.
Education and Expertise
Michelle Zak studied Business, Management, Marketing, and Related Support Services at UCNJ Union College of Union County, NJ. Her educational background provides a foundation for her roles in customer support, team leadership, and operations management.